How do I run VTTrader in a Trader's Desktop?

Article Details

URL:	http://helpdesk.commercialnetworkservices.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=120
Article ID:	120
Created On:	31 Dec 2007 07:10 PM

Answer

Q: How do I run VTTrader? I keep getting the error "Exception AccessViolation in module VTTrader.exe..."

A: In order to run VTTrader, it is first necessary to disable DEP. Data Execution Prevention (DEP) is a set of hardware and software technologies that perform additional checks on memory to help prevent malicious code from running on a system.

To disable DEP for VTTrader, please follow these steps from your Virtual Desktop:

Start->Control Panel->System

Advanced Tab

Click 'settings' in the Performance area (the top button)

Data Execution Prevention Tab

Select the radio button 'Turn on DEP for all programs and services, except those I select'

Click Add

Navigate to the VTTrader.exe, which is probably located in C:\Program Files\VT Trader

Click Ok->ok

VTTrader will now operate. Please test and open a support ticket if you require additional assistance.


NOTE: The latest release of VTTrader can be downloaded from this page: http://www.vtsystems.com/en/products/