07 Sep 2010
Support Center
»
Knowledgebase
»
Windows Virtual Machines (VM)
»
Trader's Desktop
»
Problems with MT4 221 update
Login
Username:
Password:
Remember Me:
Reset Password
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
Problems with MT4 221 update
Solution
Some subscribers are reporting issues with MT4 crashing on boot. This appears to be due to a conflict between the recent MT4 update and the EA's already setup in the terminal. It will occur after running the live update.
We are seeing this problem with the following brokers:
PBF Best
Go Trader
Possible: FXOpen
Steinitz EA is having problems with new MT4 update - do not update MT4 if you are running this EA until the publisher sends you an update.
Subscribers using these brokers are advised NOT to accept the live update. Instead, close the live update window.
This list will be updated as we receive more tickets.
The temporary solution:
copy the mt4 folder in c:\program files (x86) to a safe location
run the mt4 installer again. direct it to install into the same folder
in your backup from step #1, copy the *.srv files in /config to the mt4 folder. overwrite the files that are in there
start mt4
DO NOT accept live update - instead, close the live update window and continue trading.
the permanent solution:
Wait for an EA update from the publisher and update both at the same time.
---
This article is for FOREX traders using our trader's desktop:
http://www.commercialnetworkservices.com/vps/windows/traders/
Article Details
Article ID:
173
Created On:
09 Mar 2009 12:06 AM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Image Verification Required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Fullname:
Email: (Optional)
Comments:
Back
Home
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)
© 2010 Commercial Network Services. All rights reserved.
No content may be reproduced or redistributed without express written permission on CNS letterhead.
Only Commercial Network Services subscribers are authorized to use our content during their subscription period.
Permission to use our content may be revoked at any time, and at the sole discretion of Commercial Network Services.
Some content on this site is © by their respective owners.