Knowledgebase: Network Connectivity
VPN Setup Guide for Windows & Linux
Posted by Barry Bahrami on 30 October 2015 10:52 AM

Thank you for subscribing to our VPN service. This service is designed to enable you to tunnel thru ISP’s with restrictive peering policies and enjoy connectivity to one of the most connected networks on the Internet. You will soon be enjoying all of the IPv4 and V6 Internet. This document is intended to help you get started. It contains login details you will need to access the VPN. Please keep it secured.

We support both SoftEther and OpenVPN.  We recommend SoftEther client on windows machines.  If you are behind a VPN blocking firewall then OpenVPN and sTunnel will be required.  Note:  We have had good luck with the SoftEther client on windows getting through restrictive firewalls.  However, OpenVPN and sTunnel is always an option.

-SoftEther on Windows-

To install SoftEther, download the client here.  Alternate download location here.  Install the client only.  After the software is installed, right-click in the network adapters and make a new one.  Any name will do.  Finally, add a new VPN profile.  Our VPN servers are:

Los Angeles:  vpn.la.commercialnetworkservices.net

New York:  vpn.nyc.commercialnetworkservices.net

UK:  vpn.uk.commercialnetworkservices.net

Set authentication to RADIUS.  Login and password have been eMailed to you and are also available in the control panel.

Set the hub you desire.  Under "Advanced Settings", you can increase the number of connections up to 16.  The faster your Internet access, the more you can add.   Most 'broadband' users will probably set it to around 5.

To setup the Ad Blocker using SoftEther:

Right-click on the virtual network adapter in the SoftEther client manager and select 'Open Windows Network Connections'.  This will open a page with the Windows network adapters, including the newly created VPN adapter.

right-click on the VPN Client Adapter and select "Properties"

Click on Internet Protocol Version 4 (TCP/IPv4) in the list and select "Properties"

Under the DNS section, change the radio button to "Use the folloiwng DNS server addresses"

Enter the following two DNS servers:  23.253.163.53 and 198.101.242.72

Select "ok"->"ok" and close the Network Connections window.

To enage the VPN, simply double click on the VPN connection in the SoftEther client manager.

-OpenVPN-

Please install the OpenVPN client in your machine. 

Next, please download the OpenVPN configuration files from our control panel.  Click "My Products & Services" then "View Details" next to your VPN subscription.  Scroll down to find an OpenVPN Configurator.

Select the location and hub of your choice and click "Generate".  This will prepare two files for download.   Save both of them to your OpenVPN\Config folder.

You can now right-click on the OpenVPN icon in your system trey and connect.

You are now connected via VPN to the CNS network. Enjoy!  Please contact CNS Support if you require assistance.

sTunnel details are found in our control panel when you generate an OpenVPN configuration file.


 

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