Knowledgebase: Network Connectivity
VPN Setup Guide for iOS
Posted by Barry Bahrami on 30 October 2015 08:35 PM

NOTE:  We strongly recommend the OpenVPN for iOS client is used on iOS devices, along with the Open VPN configuration files.  Although the method detailed below can be used to connect from your device, it uses preshared keys which is a security risk for some people.

The Open VPN Application for iOS can be found here.

OpenVPN configuration files can be found in the control panel.


Alternatively, here are setup instructions using a (public) preshared key.



VPN Setup Guide for iOS

iPhone / iPad L2TP Client Setup

1.     Initial configurations (only once at the first time)
    From the iOS main screen, start the "Settings" application.

2.    Open "VPN" in "General" , and tap "Add VPN Configuration..." .
    A new L2TP VPN connection setting will be created, and the configuration screen will appear.

3.    On this screen, you have to specify either hostname or IP address of the destination VPN Server.
    Select the hostname for the data center that is nearest to your geographical location. (Los Angeles) (New York) (UK)

     You also have to enter the user-name, password and secret (pre-shared key) on the iOS screen.
    Username and password are located in the email you received following your vpn order.
    The pre-shared key is "vpnvpnvpn"

4.    Connect a VPN

    You can start a VPN connection by using a created VPN connection setting at any time.
    Tap the "OFF" button to initiate a VPN connection. (turns the vpn connection "on").

    While VPN is established, you can see the status and connect time on the status screen. Your private IP address in VPN is also displayed. The "Connect to" IP address             reports "" , but it is not an unusual.
    Enjoy VPN communication

    While VPN is established, all communications will be relayed via the VPN Server.

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