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Knowledgebase: Trader's Desktop
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Why is my desktop stopped when I return? or why are my programs not running?
Posted by Barry Bahrami on 06 March 2008 04:22 PM
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Q: Why is my desktop stopped when I return? or why are my programs not running? A: 99% of the time the reason is because the user has mistakenly shut down their own desktop. This can be confusing because the start button looks just like most user's start buttons on their personal computers. We will start your VE for you if we noticed it has been shutdown, but this is not an automatic process and should not be relied on to be timely. The proper way to disconnect from your VE: In full screen mode with Microsoft remote desktop client: roll the mouse to the top of the screen and click the X in the yellow bar that drops down. In small screen mode with Microsoft remote desktop client OR VNC viewer: simply close the viewer In no case should you start->log off OR start->shutdown your VE. Doing so will not only stop your programs but it may also shut down your virtual desktop! If you find that you have mistakenly shut down your virtual desktop, here is how to boot: Logon to the CNS Control Panel Click to enter the target VE 'system' at the top/left Click 'Server Info' Click the respective start or stop link. | |
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