Please login to post or view tickets
Knowledgebase : Windows Virtual Machines (VM), including desktops and servers > Trader's Desktop
CNS Remote Admin is a tool for use by Commercial Network Services
subscribers to manage Windows virtual servers and desktops. Some of
the features in CNS Remote Admin are: view logged on users, running
processes, events, download/upload files, and cont...
There are 3 ways to change the Administrator password for your CNS
VPS. Please be sure that you read the whole set of instructions for
your chosen method and that you understand them clearly to avoid
issues before trying the steps.
** AREA \"A\" OF ...
MICROSOFT REMOTE DESKTOP CLIENTS are available for nearly every
device through their respective app store these days, best of all they
are free. Google Play for Android, iTunes for iOS, and the Mac App
Store for Macs, it is already included in every ve...
This looking glass can be used to test latency from any CNS
datacenter to remote IPv4 ">Datacenter: Please select Los Angeles,
California New York, New York London, England
Remote IPv4 or IPv6 address or host name:
Please help us keep our lat...
2FA is included free in all CNS subscriptions. It is also available
as a subscription service [1] starting at US$2/month or US$6/year. Use
the coupon code 2FA1MONTH for a free one month trial (signup for the
monthly subscription).
Summary [2]
Get...
The CNS VPS Bundling Program allows brokers to include a FREE or
Discounted CNS Trader's VPS with their customer accounts by sponsoring
all or part of the CNS subscription fee that is invoiced to the trader
by CNS. The CNS VPS subscription remains the ...
CNS AUTOBOOT V3.0.43 FOR ALL WINDOWS SERVER 2003/2008/2012 VIRTUAL
PRIVATE SERVERS
This software is ONLY Authorized for use with CNS Virtual Private
Servers and valid CNS Autoboot software subscriptions.
PLEASE SCROLL DOWN TO DOWNLOAD THE FILE
Pl...
The following table list the latency between our Trader's VPS and
popular brokers by CNS datacenter [read more about low latency [1]].
There is also more information listed in the FAQ [2] below this chart.
CLICK ON THE DATACENTER (I.E. NY OR UK) AT...
HotSpot (www.HotSpotFX.com [1]) is ON NET in our NYC datacenter.
Traders in any CNS datacenter can utilize the link, although the
lowest latency will always be enjoyed from our NYC datacenter. To
activate the link, please contact Hot Spot Support with ...
Please be advised we are tracking an issue with MQLLock protec ted
EA's on Windows 2012. Installing Microsoft update KB3000850 will
result in a hung terminal after restart.
We are in touch with MQLLock, who has acknowledged the problem and is
workin...
Problem: Subscribers running an application called "Data Feed
Connector v1.0" are unable to establish a connection to the data feed
host(s).
Reason: The datafeed software is run thru java.exe. Java has in the
recent past experienced major security c...
This is due to the way the latest builds of MT4 are handling
permissions to get around this you will need to right click the
uninstaller icon in the MT4 folder and open properties. From there
click the compatibility tab and tick the allow non administr...
I AM UNABLE TO OPEN MORE THAN 32 MT4 TERMINALS AT ONCE
-------------------------
This issue began occurring after the MT4 v600 updates. Unfortunately,
it is a new limitation created by MetaQuotes. More details here [1].
Links:
------
[1] http://for...
_METAQUOTES has released a new version of MT4, build 500. More info
here: http://forum.mql4.com/55512_
Issues have been noted where a \"RUN AS\" window is displayed when
starting the software. To get MT4 started properly you will need to
UNCHECK the ...
There is no hard number we can give in regards to the number of MT4 terminals that can run in a virtual desktop. That is, we do not set a hard limit to the number of MT4 terminals that can be run at any one time. It's dependent on the resources in your...
How do I use Instant Forex Signals in Windows 2008?
Security in our default Windows 2008 Trader's VPS requires that you open a firewall exception for this specific EA. It is not generally required for other EA's.
If you install any more terminals using...
Trade Bullet uses a licensing system that predates virtualization technology. They expect to have a new licensing scheme in a few months. Meanwhile, you can contact Trade Bullet directly and they will manually tweak your license. support@tradebullet.co...
The EA's on our platform are not our products. The software
publishers who make them utilize our platform to offer their EA's to
our Trader subscribers.
Software publishers benefit because of the easy install, automatic
billing and lower support cost...
Please see this site for easy conversion:
http://forex.timezoneconverter.com/index.cgi?timezone=America/Tijuana&refresh=5
Q: Why is my desktop stopped when I return? or why are my programs not running?
A: 99% of the time the reason is because the user has mistakenly shut down their own desktop. This can be confusing because the start button looks just like most user's ...
Q: I intend to install the software on my Virtual Desktop. However, the software company just informed me that there is a USB hardware key that needs to be plugged into the PC in order for the software to work. Is this possible?
A: Virtual servers...
Q: How do I run DealBook 360? It does not run when I start it.
A: In order to run DealBook 360, it is first necessary to disable DEP. Data Execution Prevention (DEP) is a set of hardware and software technologies that perform additional checks on memor...
IBFX: buy/sell OrderSendFailed With error #0
The broker will return this error when you have reached the maximum number of open or pending orders. We have only seen this error with IBFX, but it may also apply to other brokers. Please let us know if ...
In order to use TrendStuffer, or any EA that uses webget.dll, it is necessary to disable Data Execution Prevention for the Meta Trader terminal.exe in your virtual desktop.
From the virtual desktop, right-click on 'my computer' and select properties. T...
As with most all other desktop applications, MetaTrader can not use a second IP address. Even if your VE were to have multiple IP addresses, MT4 would continue to utilize the primary IP address. Therefore, multiple IP addresses serve no benefit to the t...
Q: I am trying to run an EA that uses HTTP51.DLL, but I am getting an error 126 can not load expert advisor.
A: This error indicates a required dependancy is not available. (126 The specified module could not be found. ERROR_MOD_NOT_FOUND)
To re...
Some EA's that require a DLL can conflict with Data Execution Prevention (DEP). DEP is a windows feature to prevent malicious code from running and infecting the operating system. A conflict will often record in the event log as an Application Hang for ...
From your VE desktop, open the task manager by right-clicking between the start button and the clock. Select task manager.
Switch to the applications tab and right click on a MT4 terminal that is running. Select “go to processâ€. You will be tak...
Click the shortcut on your desktop 'CNS VPS Email Provisioning System' and create an email account. Note the email address and password you setup.
then...
In MT4, tools->options->email
SMTP Server: mail.tradersvps.net
smtp login: leave blank - n...
Each Traders Desktop is a virtual environment with a finite amount of resources. We have seen the standard Traders Desktop run as many as 10 MT4 instances, each with their own EA. Others can only run one or two. The reason is behind the individual EA's...
Old tick means that the price for a currency pair, by the time the price reached your VPS was too “old†to consider.
You should first verify your VPS is hosted in the CNS datacenter with the least latency to your broker. We have a chart of brokers...
Q: Do you offer incentives for referring new subscribers?
A: We gladly reward current subscribers with a free month of service, up to US$30, when a new subscriber enters the referring subscriber's name in our signup questionnaire. Our Affiliate Prog...
Q: My Internet connection is slow and unreliable. What happens if my Internet disconnects while I'm on my virtual desktop?
A: It's exactly the same as if you walked away from the keyboard. The virtual desktop will keep running your programs, includin...
Q: My Internet connection is slow. How is the virtual desktop fast?
A: It seems fast because the Internet connection between the virtual desktop and the Internet is extremely fast. Your computer is merely a terminal (i.e. a screen, keyboard and sound...
Q: What is the difference between the dedicated edition and the virtual editions?
A: The virtual edition will throttle back heavy CPU usage and also shares a network port with other VE's. The dedicated edition has dual dedicated CPU cores, dedicated R...
Q: Can I share files between my computer and my virtual desktop?
A: Yes! The Windows Remote Desktop Client can easily be configured to map your local drives, printers, COM ports, etc.. Instructions to setup these devices are included in our logon ins...
Q: How do I run VTTrader? I keep getting the error "Exception AccessViolation in module VTTrader.exe..."
A: In order to run VTTrader, it is first necessary to disable DEP. Data Execution Prevention (DEP) is a set of hardware and software technologi...
This is often caused by the Andorid application not being ins sync.
This might be because the time on your Google Authenticator app is
not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authe...
This information is detailed in our streaming video tutorials.
Q: How do I keep my programs running while I'm off-line?
A: Keep your programs running by not logging of the virtual desktop. Disconnect your session instead of logging off.
To dis...
Your Trader's VPS is very much like any other Windows operating
system. It's generally easiest to open the web browser in the virtual
machine (VM) and visit your broker. Download and run the MT4
installer. Next, follow the instructions of your EA publi...
Some clients are noticing a distorted screen when connecting to
Server 2003 VPS via the downloaded RDP shortcut.
A workaround until we have resolved the issue is to create an RDP
shortcut from your Windows 10 PC.
To create a new RDP Shortcut in W...
Q: I want to access my VPS on a windows mobile. How?
A: from the phone, start->terminal services client (it may be in programs)
in the server box, enter your VE IP address and click connect
Logon as normal
Q: Is my virtual desktop safe from viruses?
A: It's only as safe as you are. It is just like any other Windows computer. Obviously, if you download and install a virus then you will infect your VE (virtual environment). We provide a free virus scann...
It has come to our attention that MetQuotes has released a new MT4
build (version 600) this new build changes the basic structure and
performance of MT4 and will prevent your EAs from working until they
have been upgraded to a build 600 compatible vers...
MT4 Error: Trade Context Busy
This error is due to an EA trying to place an order when MT4 is not ready to accept the order. That is, only one expert (script) can trade at a time. All other experts that try to start trading will be stopped by Error 1...
Q: Can I install my own software or do I need to buy yours?
A: You can absolutely install your software. Our software is available by subscription and always up to date, so it generally will work out to be a better deal (because purchased software usu...
FOR ALL WINDOWS BASED CNS VPS SUBSCRIPTIONS, INCLUDING TRADER€(tm)S
VPS AND WINDOWS DESKTOP.
This installer will update the drivers in your Virtual Machine(VM),
install new software to bring your VPS image current and further
optimize the OS settings...
Some subscribers have reported a successful resolution by reducing
the max bars in the chart and history. This is probably occurring
because an extra decimal was added by the broker, which requires more
data to store the same chart. It is worth reducin...
Up to 10 free CNS email accounts are included at no charge to all VPS
subscribers. To setup a new email account or to change the password on
an existing one, please use the "CNS Email Provisioning" link on your
VPS desktop or go to http://mail.tradersv...
Autoboot will crash if the Windows performance counters are broken.
To resolve, repair the Windows performance counters by entering the
following into a command prompt:
lodctr /R
lodctr
"C:\Windows\Microsoft.NET\Framework64\v4.0.20506\corperfmons...
Yes! Our virtual desktops have a US IP address and full unrestricted access to the Interent. Because you're actually using the browser on the desktop, your client IP address is not seen by anyone. Simply open the web browser on the virtual desktop and ...
CNS VM Backup with Duplicati can be used to store files outside of
your VPS for safe keeping. Included free with all Windows and Linux VM
subscriptions, CNS VM Backup enables the subscriber to backup and
restore individual files rather than reverting a...
Q: How do I activate two-factor authentication?
A: If you already have a VPS subscription, you only need to install
the software. If you do not yet have a VPS subscription, please check
the 2FA box during signup.
Please reveiw the 2FA guide [1].
...
When a user logs on to a Windows Terminal Server with the Microsoft Remote Desktop Client, the client sends information about the client’s printers to the Terminal Server. The Terminal Server uses this information to auto-create printers in the user’s...
Q: How do I log in to my Windows VE with my Windows Mobile phone?
A: Use the terminal services client program, already installed in your phone.
start->Programs
Click on the icon "Terminal Service". It appears as a window inside a window.
Ent...
Virtual environments are designed to allow you to add resources as your needs grow. Being unable to connect frequently is a strong indication of low resources. In this case, it is recommended to add RAM first and then CPU to your service plan.
Depend...
One great tool for finding where your disk space is being used is
called WinDirStat. It will display the files to you in a "tree" view
showing the largest folders/files first and also in a graphical block
view where bigger blocks are bigger files. Clic...
The difference between a virtual desktop and a virtual server is the configuration, the software available and likelihood of reboots.
Virtual desktops were initially created to reduce problems with new Windows VPS configurations, to be used as a deskto...
CNS AUTOBOOT USER GUIDE - PDF
Last updated: 11/26/2011
_An HTML version with no screenshots can be found here [1]._
Links:
------
[1]
http://helpdesk.commercialnetworkservices.net/index.php?/Knowledgebase/Article/View/115/0/autoboot-3-manual---html...
Q: HOW DO I START OR REBOOT MY VM (VIRTUAL MACHINE) OR TRADER'S VPS
(VIRTUAL PRIVATE SERVER)?
-------------------------
USING THE SERVICE CONTROL PANEL:
* Login to the Client Area
* Click on "My Products & Services"
* Scroll down, you will f...
A Remote Desktop shortcut is the easiest and most convenient way to
login. Your control panel will help you to configure your Remote
Desktop settings file to have the connection resolution and shared
devices exactly as you want. We recommend that you s...
CNS AUTOBOOT USER GUIDE - HTML
_A PDF version including screenshots can be found here [1]._
INTRODUCTION
CNS Autoboot will start designated applications without any user
action after a Windows reboot. To accomplish this, CNS Autoboot
configures...
REPORTING LOST/STOLEN:
If you lose your mobile device then you should immediately report it
to CNS so we can deactivate the user account. This will prevent
_anyone_ from logging into the account as the user who the device
belongs to. Deactivating a ...
The Low Latency Advantage in Online Trading
by Barry Bahrami of Commercial Network Services
Latency is arguably the most important and often disregarded factor for the online trader. It is often neglected because it sounds like a complicated computer te...
Current RAM usage is calculated by adding Physical RAM usage + Page
File usage. The Page File is a large file on disk that the operating
system will begin to utilize as Virtual RAM when Physical RAM runs
low. Due to the mechanical nature of disk I/O, t...
© 2016 Commercial Network Services. All rights reserved.
No content may be reproduced or redistributed without express written permission on CNS letterhead.
Only Commercial Network Services subscribers are authorized to use our content during their subscription period.
Permission to use our content may be revoked at any time, and at the sole discretion of Commercial Network Services.
Some content on this site is © by their respective owners.
No content may be reproduced or redistributed without express written permission on CNS letterhead.
Only Commercial Network Services subscribers are authorized to use our content during their subscription period.
Permission to use our content may be revoked at any time, and at the sole discretion of Commercial Network Services.
Some content on this site is © by their respective owners.