Information from our NYC datacenters as it relates to Hurricane Joaquin is listed below. We are closly monitoring the storm and will of course remain on high alert to respond to any issues as they may occur. Our real time network status can be found here. CNS maintains an SMS gateway to our Help Desk for your use during a power failure or other emergency in your area. SMS is ideal because it does not use jammed voice lines, will continue to try getting messages thru and also uses very little battery compared to voice. Please save these numbers in your mobile device now so you will have them later if needed. Upon receipt, CNS will acknowledge your message and interact through SMS to assist you. For faster service, please include your email address in the message. In the UK: +44 1872 672038 All other regions, worldwide: +1 858 633-8999 Our helpdesk can also be reached via telephone at any of the numbers below: San Diego, CA: +1 (619) 225-7882 Los Angeles, CA: +1 (213) 769-1787 New York, NY: +1 (646) 930-7435 London, UK: +44 (2035) 191453
News from NYC regional DCs
In preparation for the upcoming winter storm:
- * All generators have been tested.
- * Fuel supplies have been topped off.
- * Personell contingency plans have been established and are ready to be put in place if necessary.
- * Supplies to keep staff-members well-fueled have also been topped of
We’ll post any status updates that occur as a result of this storm.
UPDATE 10/2/2015: It is likley the storm will head east, away from NYC. We are continuing to monitor.
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