Please login to post or view tickets
REBOOT REQUIRED - SAVE ALL WORK BEFORE INSTALLING
Run this program in your CNS Windows/Trader's VPS to (re)randomize
the RDP port and help protect it against RDP attack and unauthorized
access.
Your CNS VPS Remote Desktop (RDP) connection port wi...
CNS Remote Admin is a tool for use by Commercial Network Services
subscribers to manage Windows virtual servers and desktops. Some of
the features in CNS Remote Admin are: view logged on users, running
processes, events, download/upload files, and cont...
There are 3 ways to change the Administrator password for your CNS
VPS. Please be sure that you read the whole set of instructions for
your chosen method and that you understand them clearly to avoid
issues before trying the steps.
** AREA \"A\" OF ...
MICROSOFT REMOTE DESKTOP CLIENTS are available for nearly every
device through their respective app store these days, best of all they
are free. Google Play for Android, iTunes for iOS, and the Mac App
Store for Macs, it is already included in every ve...
2FA is included free in all CNS subscriptions. It is also available
as a subscription service [1] starting at US$2/month or US$6/year. Use
the coupon code 2FA1MONTH for a free one month trial (signup for the
monthly subscription).
Summary [2]
Get...
CNS AUTOBOOT V3.0.43 FOR ALL WINDOWS SERVER 2003/2008/2012 VIRTUAL
PRIVATE SERVERS
This software is ONLY Authorized for use with CNS Virtual Private
Servers and valid CNS Autoboot software subscriptions.
PLEASE SCROLL DOWN TO DOWNLOAD THE FILE
Pl...
Q: I see the program running in the Taskbar, but it doesn't appear or
come to the foreground when I click on it.
This can occur if you reconnect to your VM from PC's with different
size desktops. It can sometimes cause an application window to resize...
To disable:
Start->(right click) on my computer->properties
Advanced tab, click settings under performance
Data Execution Prevention tab, select “turn on DEP for essential windows programs and servicesâ€
Click ok to accept and reboot the ...
Q: Do Windows virtual servers support VPN?
A: Our windows virtual servers are running on Microsoft Hyper-V and fully support VPN and specialized device drivers.
It's done through your remote desktop client program. When you initially open the remote desktop connection. Instead of clicking connect, click options.
options->local resources->more->drives
It's up to the subscriber to backup the vps. We can't run a backup at any time we wish because it may interfear what the customer is doing on the vps. If a VE was totally rendered useless then it could be restored, assuming there is a backup on file. Some...
Q: Why shouldn't I add a lot more disk space than I really need to my VE? Isn't a larger disk always better?
A: Too much disk can actually work against you. Your VM's file system is one large virtual volume on the host node - a large file. If you...
Sharing drives is possible through traditional windows file sharing
methods.
To start sharing drives:
Adjust the firewall in both VMs to allow connections from the
other(s)
In each VM, open the firewall and create a file sharing exception.
Start...
Q: I need help in getting in to the Virtuozzo Control Panel. What's my username and password?
A: To logon to VZPP, point your browser to https://(your VE IP):4643
i.e. If your VE IP is 127.0.0.1 then your VZPP URL will be https://127.0.0.1:4643
...
Windows Key Combinations
for Client Computer
Equivalent Keys for Remote
Desktop Session
Description
ALT+TAB
ALT+PAGE UP
Switches between programs from left to right.
...
Q: What is the difference between a Virtual Desktop and a Trader's Desktop?
A: The difference between a Virtual Desktop and a Trader's Desktop is the available applications. We make trader applications and EA's available on the trader's plans. They ...
From the Windows Start menu select Administrative Tools | Computer Management. If this menu item does not exist, you are either not an administrator for the computer or the server is a domain controller and you need to create a domain user instead.
Fr...
Q: Looking for information about Remote Desktop Sessions (TS). Site says 2, but do not know how to do it. Everytime I try to open multiple sessions I get an error message "terminated due to other user logged in"
A: This is by design. When you logon ...
To cancel your vps subscription, log into your client area, click on
"My Products and services" then click on "View Details" located to the
right of the listed vps you wish to cancel. On the next page, scroll
to the bottom of the page and click on the ...
The cause of this issue is because the colors for the Default user are all set to black (0 0 0). This is caused by the virtual disk running out of space. To correct the issue, export the "HKEY_USERS\.DEFAULT\Control Panel\Colors" key from a working serve...
FTP is not a secure way to send files. It leaves your VE exposed to threats. There is a better way to transfer files to your virtual desktop from your computer.
http://www.commercialnetworkservices.com/HelpDeskDocs/Library/HELP046.htm
Please review ...
Ensure that you have the latest version of the Microsoft Remote Desktop Connection Client for Mac installed, found here: http://www.microsoft.com/mac/remote-desktop-client
From your CNS Client Area
Click "My Products & Services"
Then c...
1.Open Remote Desktop Connection.
2.In the Computer box, type the name or IP address of the Windows-based computer that you want to connect to, followed by /console
There is no space between the IP address and /console.(for example, 127.0.1.2/conso...
Some brokers are advising subscribers to run a registry cleaner in their PC (i.e. VPS).
A very bad idea - do not do this unless instructed by an expert who has personally and fully examined your PC/VPS and explained the possible consequences of failure...
When trying to access the virtual desktop from Internet Explorer, the following error is generated by Internet Explorer:
Remote Desktop Web Connection ActiveX control could not be installed. A connection cnnot be made without a working installed versi...
There are three main resources that you should monitor within your VE. They are CPU, disk space and RAM. The consequences of exceeding each of these vary. The first sign of excessive RAM usage is an inability to reconnect to the virtual desktop. If ...
This information is listed in the plan name your control panel, under
"subscriptions" and also on your recurring invoice.
[LA] Los Angeles, California
[NYC] New York City
[UK] London, England
Another easy way to identify the datacenter is by the...
This is often caused by the Andorid application not being ins sync.
This might be because the time on your Google Authenticator app is
not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authe...
If your PC's desktop is made up of multiple monitors, then you may want your remote desktop session to stretch the entire length of your desktop. The default is to maximize on a single monitor only, but with a simple change to your RDP shortcut you can m...
As you may already know, we have stopped offering virtual servers on
the Parallels Virtuozzo platform and have upgraded our platform to
Microsoft Hyper-V. This document is intended to give you a brief
overview of some of the benefits with Hyper-V over ...
Some clients are noticing a distorted screen when connecting to
Server 2003 VPS via the downloaded RDP shortcut.
A workaround until we have resolved the issue is to create an RDP
shortcut from your Windows 10 PC.
To create a new RDP Shortcut in W...
Q: I want to access my VPS on a windows mobile. How?
A: from the phone, start->terminal services client (it may be in programs)
in the server box, enter your VE IP address and click connect
Logon as normal
Q: Is my virtual desktop safe from hackers?
A: Each virtual desktop is it's own system, running on Windows 2003 Enterprise server. It is as safe as you keep your password. Your virtual desktop is behind two firewalls and we are constantly employing p...
We do not permit file sharing software, game servers or anything else
that may impact other subscribers in a any subscription. Please do not
run these types of programs in your CNS VPS.
It has come to our attention that MetQuotes has released a new MT4
build (version 600) this new build changes the basic structure and
performance of MT4 and will prevent your EAs from working until they
have been upgraded to a build 600 compatible vers...
Q: Can I install my own software or do I need to buy yours?
A: You can absolutely install your software. Our software is available by subscription and always up to date, so it generally will work out to be a better deal (because purchased software usu...
FOR ALL WINDOWS BASED CNS VPS SUBSCRIPTIONS, INCLUDING TRADER€(tm)S
VPS AND WINDOWS DESKTOP.
This installer will update the drivers in your Virtual Machine(VM),
install new software to bring your VPS image current and further
optimize the OS settings...
Up to 10 free CNS email accounts are included at no charge to all VPS
subscribers. To setup a new email account or to change the password on
an existing one, please use the "CNS Email Provisioning" link on your
VPS desktop or go to http://mail.tradersv...
Autoboot will crash if the Windows performance counters are broken.
To resolve, repair the Windows performance counters by entering the
following into a command prompt:
lodctr /R
lodctr
"C:\Windows\Microsoft.NET\Framework64\v4.0.20506\corperfmons...
Yes! Our virtual desktops have a US IP address and full unrestricted access to the Interent. Because you're actually using the browser on the desktop, your client IP address is not seen by anyone. Simply open the web browser on the virtual desktop and ...
CNS VM Backup with Duplicati can be used to store files outside of
your VPS for safe keeping. Included free with all Windows and Linux VM
subscriptions, CNS VM Backup enables the subscriber to backup and
restore individual files rather than reverting a...
Q: How do I activate two-factor authentication?
A: If you already have a VPS subscription, you only need to install
the software. If you do not yet have a VPS subscription, please check
the 2FA box during signup.
Please reveiw the 2FA guide [1].
...
When a user logs on to a Windows Terminal Server with the Microsoft Remote Desktop Client, the client sends information about the client’s printers to the Terminal Server. The Terminal Server uses this information to auto-create printers in the user’s...
Q: How do I log in to my Windows VE with my Windows Mobile phone?
A: Use the terminal services client program, already installed in your phone.
start->Programs
Click on the icon "Terminal Service". It appears as a window inside a window.
Ent...
Virtual environments are designed to allow you to add resources as your needs grow. Being unable to connect frequently is a strong indication of low resources. In this case, it is recommended to add RAM first and then CPU to your service plan.
Depend...
Please disable passive mode in your FTP software and try again. Passive mode is site specific, so look near the site directory.
In Internet Explorer, tools->Internet Options->Advanced
Uncheck use passive ftp transfers
The difference between a virtual desktop and a virtual server is the configuration, the software available and likelihood of reboots.
Virtual desktops were initially created to reduce problems with new Windows VPS configurations, to be used as a deskto...
CNS AUTOBOOT USER GUIDE - PDF
Last updated: 11/26/2011
_An HTML version with no screenshots can be found here [1]._
Links:
------
[1]
http://helpdesk.commercialnetworkservices.net/index.php?/Knowledgebase/Article/View/115/0/autoboot-3-manual---html...
Q: HOW DO I START OR REBOOT MY VM (VIRTUAL MACHINE) OR TRADER'S VPS
(VIRTUAL PRIVATE SERVER)?
-------------------------
USING THE SERVICE CONTROL PANEL:
* Login to the Client Area
* Click on "My Products & Services"
* Scroll down, you will f...
A Remote Desktop shortcut is the easiest and most convenient way to
login. Your control panel will help you to configure your Remote
Desktop settings file to have the connection resolution and shared
devices exactly as you want. We recommend that you s...
CNS AUTOBOOT USER GUIDE - HTML
_A PDF version including screenshots can be found here [1]._
INTRODUCTION
CNS Autoboot will start designated applications without any user
action after a Windows reboot. To accomplish this, CNS Autoboot
configures...
Q: HOW DO I DEFRAG AND CHECK DISK (CHKDISK) MY VPS?
-------------------------
CHECK DISK:
Check Disk is best run by CNS Support, so we can make a backup of
your virtual disk first. Please open a support ticket for a check disk
operation.
DEFRAGME...
REPORTING LOST/STOLEN:
If you lose your mobile device then you should immediately report it
to CNS so we can deactivate the user account. This will prevent
_anyone_ from logging into the account as the user who the device
belongs to. Deactivating a ...
Please see Autoboot [1] for information about starting your programs
automatically after reboot.
Links:
------
[1]
http://helpdesk.commercialnetworkservices.net/index.php?/Knowledgebase/Article/View/169/0/autoboot-3-manual---pdf
Current RAM usage is calculated by adding Physical RAM usage + Page
File usage. The Page File is a large file on disk that the operating
system will begin to utilize as Virtual RAM when Physical RAM runs
low. Due to the mechanical nature of disk I/O, t...
© 2016 Commercial Network Services. All rights reserved.
No content may be reproduced or redistributed without express written permission on CNS letterhead.
Only Commercial Network Services subscribers are authorized to use our content during their subscription period.
Permission to use our content may be revoked at any time, and at the sole discretion of Commercial Network Services.
Some content on this site is © by their respective owners.
No content may be reproduced or redistributed without express written permission on CNS letterhead.
Only Commercial Network Services subscribers are authorized to use our content during their subscription period.
Permission to use our content may be revoked at any time, and at the sole discretion of Commercial Network Services.
Some content on this site is © by their respective owners.