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Knowledgebase : Windows Virtual Machines (VM), including desktops and servers


REBOOT REQUIRED - SAVE ALL WORK BEFORE INSTALLING Install this patch into your CNS Windows/Trader's VPS to help us protect it against RDP attack and unauthorized access. Your CNS VPS Remote Desktop (RDP) connection port will be changed as a resul...
CNS Remote Admin is a tool for use by Commercial Network Services subscribers to manage Windows virtual servers and desktops. Some of the features in CNS Remote Admin are: view logged on users, running processes, events, download/upload files, and cont...
There are 3 ways to change the Administrator password for your CNS VPS. Please be sure that you read the whole set of instructions for your chosen method and that you understand them clearly to avoid issues before trying the steps. ** AREA \"A\" OF ...
MICROSOFT REMOTE DESKTOP CLIENTS are available for nearly every device through their respective app store these days, best of all they are free. Google Play for Android, iTunes for iOS, and the Mac App Store for Macs, it is already included in every ve...
2FA is included free in all CNS subscriptions. It is also available as a subscription service [1] starting at US$2/month or US$6/year. Use the coupon code 2FA1MONTH for a free one month trial (signup for the monthly subscription). Summary [2] Get...
CNS AUTOBOOT V3.0.41 FOR ALL WINDOWS SERVER 2003/2008/2012 VIRTUAL PRIVATE SERVERS This software is ONLY Authorized for use with CNS Virtual Private Servers and valid CNS Autoboot software subscriptions. PLEASE SCROLL DOWN TO DOWNLOAD THE FILE Pl...
To cancel your vps subscription, log into your client area, click on "My Products and services" then click on "View Details" located to the right of the listed vps you wish to cancel. On the next page, scroll to the bottom of the page and click on the ...
This is often caused by the Andorid application not being ins sync. This might be because the time on your Google Authenticator app is not synced correctly. To make sure that you have the correct time: 1. Go to the main menu on the Google Authe...
Q: I see the program running in the Taskbar, but it doesn't appear or come to the foreground when I click on it. This can occur if you reconnect to your VM from PC's with different size desktops. It can sometimes cause an application window to resize...
Some clients are noticing a distorted screen when connecting to Server 2003 VPS via the downloaded RDP shortcut. A workaround until we have resolved the issue is to create an RDP shortcut from your Windows 10 PC. To create a new RDP Shortcut in W...
It's up to the subscriber to backup the vps. We can't run a backup at any time we wish because it may interfear what the customer is doing on the vps. If a VE was totally rendered useless then it could be restored, assuming there is a backup on file. Some...
Q: Do Windows virtual servers support VPN? A: Our windows virtual servers are running on Microsoft Hyper-V and fully support VPN and specialized device drivers.
It's done through your remote desktop client program. When you initially open the remote desktop connection. Instead of clicking connect, click options. options->local resources->more->drives
To disable: Start->(right click) on my computer->properties Advanced tab, click settings under performance Data Execution Prevention tab, select “turn on DEP for essential windows programs and services” Click ok to accept and reboot the ...
Q: Why shouldn't I add a lot more disk space than I really need to my VE? Isn't a larger disk always better? A: Too much disk can actually work against you. Your VM's file system is one large virtual volume on the host node - a large file. If you...
Sharing drives is possible through traditional windows file sharing methods. To start sharing drives: Adjust the firewall in both VMs to allow connections from the other(s) In each VM, open the firewall and create a file sharing exception. Start...
Q: I need help in getting in to the Virtuozzo Control Panel. What's my username and password? A: To logon to VZPP, point your browser to https://(your VE IP):4643 i.e. If your VE IP is 127.0.0.1 then your VZPP URL will be https://127.0.0.1:4643 ...
Q: What is the difference between a Virtual Desktop and a Trader's Desktop? A: The difference between a Virtual Desktop and a Trader's Desktop is the available applications. We make trader applications and EA's available on the trader's plans. They ...
   Windows Key Combinations for Client Computer Equivalent Keys for Remote Desktop Session Description ALT+TAB ALT+PAGE UP Switches between programs from left to right. ...
From the Windows Start menu select Administrative Tools | Computer Management. If this menu item does not exist, you are either not an administrator for the computer or the server is a domain controller and you need to create a domain user instead. Fr...
Q: Looking for information about Remote Desktop Sessions (TS). Site says 2, but do not know how to do it. Everytime I try to open multiple sessions I get an error message "terminated due to other user logged in" A: This is by design. When you logon ...
The cause of this issue is because the colors for the Default user are all set to black (0 0 0). This is caused by the virtual disk running out of space. To correct the issue, export the "HKEY_USERS\.DEFAULT\Control Panel\Colors" key from a working serve...
FTP is not a secure way to send files. It leaves your VE exposed to threats. There is a better way to transfer files to your virtual desktop from your computer. http://www.commercialnetworkservices.com/HelpDeskDocs/Library/HELP046.htm Please review ...
Autoboot will crash if the Windows performance counters are broken. To resolve, repair the Windows performance counters by entering the following into a command prompt: lodctr /R lodctr "C:\Windows\Microsoft.NET\Framework64\v4.0.20506\corperfmons...
Ensure that you have the latest version of the Microsoft Remote Desktop Connection Client for Mac installed, found here: http://www.microsoft.com/mac/remote-desktop-client From your CNS Client Area Click "My Products & Services" Then c...
Current RAM usage is calculated by adding Physical RAM usage + Page File usage. The Page File is a large file on disk that the operating system will begin to utilize as Virtual RAM when Physical RAM runs low. Due to the mechanical nature of disk I/O, t...
1.Open Remote Desktop Connection. 2.In the Computer box, type the name or IP address of the Windows-based computer that you want to connect to, followed by /console There is no space between the IP address and /console.(for example, 127.0.1.2/conso...
If your PC's desktop is made up of multiple monitors, then you may want your remote desktop session to stretch the entire length of your desktop. The default is to maximize on a single monitor only, but with a simple change to your RDP shortcut you can m...
There are three main resources that you should monitor within your VE. They are CPU, disk space and RAM. The consequences of exceeding each of these vary. The first sign of excessive RAM usage is an inability to reconnect to the virtual desktop. If ...
FOR ALL WINDOWS BASED CNS VPS SUBSCRIPTIONS, INCLUDING TRADER€(tm)S VPS AND WINDOWS DESKTOP. This installer will update the drivers in your Virtual Machine(VM), install new software to bring your VPS image current and further optimize the OS settings...
Some brokers are advising subscribers to run a registry cleaner in their PC (i.e. VPS). A very bad idea - do not do this unless instructed by an expert who has personally and fully examined your PC/VPS and explained the possible consequences of failure...
This information is listed in the plan name your control panel, under "subscriptions" and also on your recurring invoice. [LA] Los Angeles, California [NYC] New York City [UK] London, England Another easy way to identify the datacenter is by the...
When trying to access the virtual desktop from Internet Explorer, the following error is generated by Internet Explorer: Remote Desktop Web Connection ActiveX control could not be installed. A connection cnnot be made without a working installed versi...
CNS VM Backup with Duplicati can be used to store files outside of your VPS for safe keeping. Included free with all Windows and Linux VM subscriptions, CNS VM Backup enables the subscriber to backup and restore individual files rather than reverting a...
Q: Is my virtual desktop safe from hackers? A: Each virtual desktop is it's own system, running on Windows 2003 Enterprise server. It is as safe as you keep your password. Your virtual desktop is behind two firewalls and we are constantly employing p...
Q: I want to access my VPS on a windows mobile. How? A: from the phone, start->terminal services client (it may be in programs) in the server box, enter your VE IP address and click connect Logon as normal
Q: How do I activate two-factor authentication? A: If you already have a VPS subscription, you only need to install the software. If you do not yet have a VPS subscription, please check the 2FA box during signup. Please reveiw the 2FA guide [1]. ...
As you may already know, we have stopped offering virtual servers on the Parallels Virtuozzo platform and have upgraded our platform to Microsoft Hyper-V. This document is intended to give you a brief overview of some of the benefits with Hyper-V over ...
It has come to our attention that MetQuotes has released a new MT4 build (version 600) this new build changes the basic structure and performance of MT4 and will prevent your EAs from working until they have been upgraded to a build 600 compatible vers...
We do not permit file sharing software, game servers or anything else that may impact other subscribers in a any subscription. Please do not run these types of programs in your CNS VPS.
Q: Can I install my own software or do I need to buy yours? A: You can absolutely install your software. Our software is available by subscription and always up to date, so it generally will work out to be a better deal (because purchased software usu...
Up to 10 free CNS email accounts are included at no charge to all VPS subscribers. To setup a new email account or to change the password on an existing one, please use the "CNS Email Provisioning" link on your VPS desktop or go to http://mail.tradersv...
Yes! Our virtual desktops have a US IP address and full unrestricted access to the Interent. Because you're actually using the browser on the desktop, your client IP address is not seen by anyone. Simply open the web browser on the virtual desktop and ...
Q: How do I log in to my Windows VE with my Windows Mobile phone? A: Use the terminal services client program, already installed in your phone. start->Programs Click on the icon "Terminal Service". It appears as a window inside a window. Ent...
When a user logs on to a Windows Terminal Server with the Microsoft Remote Desktop Client, the client sends information about the client’s printers to the Terminal Server. The Terminal Server uses this information to auto-create printers in the user’s...
Virtual environments are designed to allow you to add resources as your needs grow. Being unable to connect frequently is a strong indication of low resources. In this case, it is recommended to add RAM first and then CPU to your service plan. Depend...
CNS AUTOBOOT USER GUIDE - PDF Last updated: 11/26/2011 _An HTML version with no screenshots can be found here [1]._ Links: ------ [1] http://helpdesk.commercialnetworkservices.net/index.php?/Knowledgebase/Article/View/115/0/autoboot-3-manual---html...
The difference between a virtual desktop and a virtual server is the configuration, the software available and likelihood of reboots. Virtual desktops were initially created to reduce problems with new Windows VPS configurations, to be used as a deskto...
Please disable passive mode in your FTP software and try again. Passive mode is site specific, so look near the site directory. In Internet Explorer, tools->Internet Options->Advanced Uncheck use passive ftp transfers
A Remote Desktop shortcut is the easiest and most convenient way to login. Your control panel will help you to configure your Remote Desktop settings file to have the connection resolution and shared devices exactly as you want. We recommend that you s...
Q: HOW DO I START OR REBOOT MY VM (VIRTUAL MACHINE) OR TRADER'S VPS (VIRTUAL PRIVATE SERVER)? ------------------------- USING THE SERVICE CONTROL PANEL: * Login to the Client Area * Click on "My Products & Services" * Scroll down, you will f...
CNS AUTOBOOT USER GUIDE - HTML _A PDF version including screenshots can be found here [1]._ INTRODUCTION CNS Autoboot will start designated applications without any user action after a Windows reboot. To accomplish this, CNS Autoboot configures...
Q: HOW DO I DEFRAG AND CHECK DISK (CHKDISK) MY VPS? ------------------------- CHECK DISK: Check Disk is best run by CNS Support, so we can make a backup of your virtual disk first. Please open a support ticket for a check disk operation. DEFRAGME...
REPORTING LOST/STOLEN: If you lose your mobile device then you should immediately report it to CNS so we can deactivate the user account. This will prevent _anyone_ from logging into the account as the user who the device belongs to. Deactivating a ...
Please see Autoboot [1] for information about starting your programs automatically after reboot. Links: ------ [1] http://helpdesk.commercialnetworkservices.net/index.php?/Knowledgebase/Article/View/169/0/autoboot-3-manual---pdf
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